With 12+ years of experience in healthcare, we build custom patient engagement software solutions that automate communication, integrate with your EHR portals, and flag at‑risk patients before problems worsen.
We design and modernize patient portals that patients use. The platform becomes fast, mobile-first, EHR-connected, and aligned with the user journey.
At Relevant, we build AI tools that identify at-risk patients, automate outreach, and personalize care touchpoints at scale.
Integrate wearable and IoMT devices into clinical workflows, surfacing real-time alerts for care teams and giving patients clear visibility into their data.
Develop engagement platforms for diabetes, cardiology, oncology, and other chronic conditions that bring care plan tracking, medication reminders, and provider communication into one place.
Our team implements HIPAA-compliant messaging, automated reminders, and post-visit follow-up across SMS, in-app, and secure portals in a single unified layer.
Integrate patient engagement solutions to Epic, Cerner, Athenahealth, and other major EHRs via HL7 FHIR, breaking down data silos and eliminating manual re-entry.
We create native and cross-platform apps that give patients on-demand access to appointments, results, care plans, and secure messaging, built to HIPAA standards from day one.
Every solution is designed with compliance built in. Encryption, access controls, audit logging, and consent management are standard.
Most patients disengage after leaving the clinic. Our patient engagement software keeps them connected with personalized reminders, access to care plans, and timely follow-ups that don’t require phone calls.
Phone calls, paper forms, and disconnected email threads create noise instead of engagement. We replace scattered channels with a unified, HIPAA-compliant communication layer that patients respond to.
Default EHR portals are built for documentation. We develop patient portals around real user behavior. Our solutions are mobile-first, intuitive, and integrated with the data needed to act.
Care teams can’t act on data they can’t see. Our AI patient engagement tools flag disengagement, missed appointments, and deteriorating metrics before they turn into adverse outcomes.
Chronic condition management happens mostly outside the clinic. We build tools that give patients the ability to track their health, view dashboards, and view their care plans to manage their health between visits.
Patient engagement software touches PHI at every step. We design for compliance from the start. This means encryption, role-based access, audit logs, and consent flows are included.
Engagement tools that don’t sync with your EHR create silos and double work. We integrate patient engagement solutions with major EHR platforms so data flows accurately across systems in real time.
Telehealth fails when patients can’t use the tools and providers can’t fit them into existing workflows. We build patient engagement software solutions that make remote care intuitive for users and seamless for care teams. The solutions come with EHR integration, built-in compliance, and onboarding flows that drive adoption.
Our AI patient engagement software identifies clients who are likely to miss appointments, lapse in care, or deteriorate. Then, it triggers personalized interventions at the right time and through the right channel.
AI chatbots handle scheduling, symptom triage, medication questions, and post-visit follow-up 24/7. This helps your clinic cut call volume without sacrificing interaction quality.
We use natural language processing on surveys, portal messages, and reviews to surface actionable signals for care teams.
AI selects and sequences education based on diagnosis, engagement history, language, and health literacy so patients get information they can understand and use.
We aggregate data from IoMT devices and wearables, detect anomalies, and push real-time alerts to patients and clinicians. Such solutions turn passive monitoring into active care management.
Using behavioral and clinical data, our AI tools identify patients at risk of non-adherence and surface them for proactive outreach before a missed dose leads to readmission.
Let’s build patient engagement software that works for your care teams and patients. From first consultation to long-term support.
Every patient engagement software solution we deliver reflects how care teams and patients work, without ideal-state assumptions. The results our clients achieve are higher adoption, fewer workarounds, and outcomes that hold up after go-live.
With 12+ years in healthcare software development and 246 projects delivered, we understand EHR ecosystems, HIPAA requirements, and clinical workflows well enough to challenge assumptions.
Our AI patient engagement software solutions integrate with your existing infrastructure. We plug predictive outreach, NLP, and monitoring analytics with the EHR platforms you already use (e.g., Epic, Cerner, Athenahealth, and more).
We don’t bolt HIPAA compliance on at the end. Encryption, audit logging, consent flows, and role-based access are part of every patient engagement software solution we develop.
92% of our team is senior talent, with 96% retention. The engineers who start your project finish it. Moreover, Relevant’s team stays available when you need to scale or iterate.
20 hours saved per care team per week. 80% less time per medical report. 35,000+ records automated. We track the metrics that matter to operations and patient outcomes.
Our engineering team follows a structured process that reduces risk, keeps clinical stakeholders aligned, and delivers solutions that patients and care teams use.
We map your clinical environment, patient population, EHR setup, and engagement gaps. To do this, our specialists talk to care teams and review existing workflows before writing code.
Solution scope, roadmap, and integration architecture come first. Then, mobile-first are validated against real patient and provider journeys.
Our senior engineers build in short iterations with regular demos so clinical stakeholders stay in the loop. EHR connectivity via HL7 FHIR, security controls, and HIPAA compliance are built in throughout.
We run go-live end to end: onboarding care teams, supporting patients through adoption, and watching engagement data. When something creates friction, our team fixes it fast and keeps improving the platform as clinical needs change.
Off-the-shelf platforms are built for the average use case. Custom patient engagement software development is tailored to your EHR environment, workflows, patient demographics, and compliance needs. The result is higher adoption, tighter integration, and engagement tools that reflect how your care teams and patients behave, not how a generic product assumes they do.
Timelines depend on scope. A focused patient portal modernization or communication layer often takes 3-4 months. A full patient engagement platform with AI, EHR integration, and RPM connectivity typically takes 6–12 months to implement. We define timelines during scoping and set clear milestones to provide visibility throughout.
We integrate patient engagement software solutions with major EHR platforms, including Epic, Cerner, and Athenahealth, using HL7 FHIR standards. The goal is bidirectional data flow: EHR data drives engagement touchpoints, and engagement activity flows back into clinical records without manual re-entry.
AI patient engagement software solutions can include predictive outreach models that flag patients likely to disengage or miss appointments; conversational AI for 24/7 scheduling and symptom triage; NLP for patient feedback and portal messages; personalized health content delivery; treatment adherence prediction; and anomaly detection for remote monitoring data. Each capability is designed to fit into existing clinical workflows.
We embed compliance into the architecture from the start of the project. End-to-end encryption, role-based access control, audit logging, consent management flows, and secure messaging are standard in every patient engagement software solution. We run compliance reviews throughout development to ensure everything is compliant.
Cost depends on scope, complexity, and integration depth, because, for example, a portal upgrade looks different from a full platform with AI and multi-EHR connectivity. Contact us, and we’ll get back to you with a detailed estimate broken down by feature set and delivery phase.
We define success metrics during discovery and track them across the engagement. Common KPIs include portal adoption, appointment adherence, no-show reduction, staff time saved on manual outreach, and readmission reduction for chronic condition cohorts. Our work with AstraZeneca automated 35,000+ medical records and saved care teams 20 hours per week. Return2Play cut medical report time by 80%. We measure success by outcomes.
Most patient engagement software companies offer either healthcare domain depth or strong engineering, rarely both. Relevant Software combines 12+ years in healthcare software development with 92% senior engineering talent and experience across patient portals, AI patient engagement software solutions, RPM platforms, and EHR integrations. We act as a long-term patient engagement software development partner, not a one-off vendor, with 96% employee retention. This way, the team that starts your project is the team that finishes it.
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