Retail & Ecommerce
Customers expect retailers to be everywhere – at any
location and on any channel. They want to move across
devices seamlessly and enjoy a consistent experience.
A big portion of customers use their phones while in
stores. Connecting digital experiences with in-store
actions is a major technological and business challenge.
All retail or ecommerce departments should preferably
be connected, operated from one place, automated
and work like a Swiss clock.
Shoppers expect retailers to connect with them in a
way that’s relevant and personalized. They want
companies to predict their wants and suggest products
at the right time and the right place.
Retailers work with lots of systems: ERPs, CRMs,
finance, logistics, analytics. Often, you want to connect
all these systems so they work in sync. That’s where
cross-integration can help.
Your customers don’t want to lose their privacy or –
what’s worse – be robbed because of insecure
transactions. But privacy and security are also about
making users feel safe, building trust, and affinity.
Decide which model best suits your project
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They delivered everything they said they would. I'm very happy with them. Relevant Software established a smooth process using agile methodology, while their responsiveness and personable approach contributed to the positive experience.
We needed a flexible, reliable partner that could turn our idea into reality, one who could quickly provide a team of experts that could design and build our product and infrastructure. Meeting with some of the Relevant team in London, we were impressed by their approach.
The reason we worked with Relevant Software is that they were very proactive about getting information from us. Other companies move slowly, but these guys move fast which is what we liked about them. Before we even kicked off the project, we would go into a lot of detail. That was quite impressive for us.
We had the challenge to find a trustworthy outsourcing company that we could rely on. Previous attempts ended badly and we needed to find a company that had the skills, good communication and was fair on price. We chose Relevant Software because we felt that they understood our business needs.
We needed skilled staff and no downtime, which is what they’ve delivered. Relevant Software’s flexibility with new ideas, reliability, and transparency add tremendous value to the collaboration, which is foreseen to continue.
They stayed within our budget and scope, and their deliverables met our expectations. Quality results to-date make re-engagement for further development likely. The project’s thorough discovery phase benefited Relevant Software’s successful execution.
Relevant Software could adjust to our needs and provide the services that we needed in a way that they became part of our group very quickly. They were dedicated to the project and made sure every stage was made visible to the client.
We were blown away by the team’s dedication and speed of work. We approached Relevant Software with the goal of creating one of the best online radio experiences in the world. I would say they have successfully achieved this goal.