Patient Portal Development Services

Relevant is a patient portal development company with much concern for quality. Our goal is to create patient portals with improved architecture, streamlined design, a robust set of well-designed tools and features, and improved integration with clinical care processes and structures.

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Our Experience in Building Patient Portals

Patient Portal Consulting & Architecture

It is critical to properly design the patient portal architecture and seek advice from leading experts before starting development. Our senior developers provide expert consultation from each stage, including:

  • Defining features and tech stack
  • Developing a business case
  • Designing a secure portal architecture and determining necessary integrations
  • Delivering UX and UI mock-ups

Custom Patient Portal Development

We create patient health portals for doctors' practices, clinics, healthcare systems, hospitals, and more. We strive to understand clients' unique needs and develop standalone and integrated patient portals with features like:

  • Safe communications with medical staff
  • Interactivity and data-management capabilities
  • Nonstop accessibility via web or mobile
  • Compliance with HIPAA-backed safety standards

Patient Portal Integration Services

We will securely integrate your portal with other tools and technologies in your medical practice, such as PACS, CRM, and HIE, ensuring faultless connectivity and data flow between them. Also, we provide integrations with:

  • EHRs and EMRs
  • Wearables, sensors, and IoMT Devices
  • Payment gateways and authorization checks
  • 3rd-Party software and other tools

Advanced Patient Portal Security Systems

We apply appropriate levels and security practices during patient portal software development to ensure operational and data safety. We do it by organizing:

  • secure access to personal health data (two or multi-factor authentication)
  • smart assets management
  • customer IAM automation
  • anti-fraud software solutions development

Why are we better?


The Full Product Development Cycle

We are willing to take on the full scope of tasks required for the project: from the discovery stage and work planning to the release of the finished product and support.


Regulatory Compliance

Our team delivers patient portals that comply with major regulatory standards, including HIPAA, GDPR, IEC 62304, HL7, DICOM, OWASP regulations, and case-required policies.


Quality Management

Relevant employs a diverse set of quality planning, assurance, and control methods at every patient portal software development stage.


Better-fit Tech

We select the best engineering, development, and design stack for each patient portal solution, adapting it to the specifics and requirements.


Advanced Analytics

We enhance your portal with advanced analytics tools to help you track patient engagement, gain insights into patient behavior, and make better clinical and organizational decisions.



We are committed to your long-term business success, which is why we work to create flexible digital products, not just basic features.

Our Tech Stack

React.js and React Native
Google Cloud

Other healthcare services we provide

Hospital Management System Development

We create hospital management software, which offers a digital approach to managing all of a hospital’s processes, increasing patient satisfaction and reducing errors.

Pharmacy Management Software Development

Our pharmacy management solutions help pharmacies streamline everyday operations, automatize workflows, analyze the company’s performance, and increase revenue.

EHR Software Development

Our EHR systems have all the features need hospitals and physicians to improve clinical efficiency, analyze patient data, and stay connected to patients through portals for better healthcare.

Healthcare Cloud Solutions Development

Our Healthcare cloud solutions allow any healthcare organization to move and use the cloud, regardless of the complexity of their unique processes and requirements.

Client testimonials

Vahid Walker
Founder of Biderator

We needed skilled staff and no downtime, which is what they’ve delivered. Relevant Software’s flexibility with new ideas, reliability, and transparency add tremendous value to the collaboration, which is foreseen to continue.

Sondre Rennan Nesset
CEO at Sensor Innovation AS

They stayed within our budget and scope, and their deliverables met our expectations. Quality results to-date make re-engagement for further development likely. The project’s thorough discovery phase benefited Relevant Software’s successful execution.

Alexander Sagen
Head of Cloud & Web Software at Airthings AS

They delivered everything they said they would. I'm very happy with them. Relevant Software established a smooth process using agile methodology, while their responsiveness and personable approach contributed to the positive experience.

Paul Carse
CTO at Life Moments Ltd
United Kingdom

We needed a flexible, reliable partner that could turn our idea into reality, one who could quickly provide a team of experts that could design and build our product and infrastructure. Meeting with some of the Relevant team in London, we were impressed by their approach.

Christoph Renk
Founder & CEO of GommeHD.net

The reason we worked with Relevant Software is that they were very proactive about getting information from us. Other companies move slowly, but these guys move fast which is what we liked about them. Before we even kicked off the project, we would go into a lot of detail. That was quite impressive for us.

Ole Jørgen Næss
VP of Product and Engineering at Svenn

We had the challenge to find a trustworthy outsourcing company that we could rely on. Previous attempts ended badly and we needed to find a company that had the skills, good communication and was fair on price. We chose Relevant Software because we felt that they understood our business needs.

Balazs Wellisch
CEO at GameIQ

Relevant Software could adjust to our needs and provide the services that we needed in a way that they became part of our group very quickly. They were dedicated to the project and made sure every stage was made visible to the client.

Andriy Chemes
Co-founder at Radio Skovoroda

We were blown away by the team’s dedication and speed of work. We approached Relevant Software with the goal of creating one of the best online radio experiences in the world. I would say they have successfully achieved this goal.

Our Success Cases

Facilitating the ordering of custom prostheses and orthotics
View case
Building a platform for the UK's leading sports medicine service provider
View case


What is a patient portal?

The Patient Portal or Personal Health Record is a secure application that allows patients to access their Personal Health Information and medical records. In addition, the portal can become a place to solve all types of medical problems, limited only by the capabilities of your application. Some of the key features that we can implement in a custom patient portal include:

  • Patient registration/authorization
  • Convenient interface
  • Secure messaging, including video and foto
  • Medical history
  • Prescription management
  • Custom integrations
  • Pop-up notification
  • Appointment scheduling
  • Educational materials
What is a standalone patient portal?

The standalone portal supports limited features, such as accessing lab results or scheduling appointments. The database and file storage solution behind it rarely connects to larger systems. This type of portal is well-suited for small healthcare businesses such as private laboratories, independent pharmacies, local healthcare facilities, and specialized healthcare facilities.

The standalone patient portal is based on simpler software architecture and therefore requires less investment/effort in development. Even a less skilled team of programmers can build it, so the cost is usually affordable for smaller businesses.

What is an integrated patient portal?

An integrated patient portal is a component of a larger or more complex system such as an HMS or EHR. It connects directly to the patient database of a healthcare facility or organization and can provide a wide range of features and services. As such, this system requires more time and effort to design and build and is associated with higher development costs.

How to develop an online patient portal?

We cannot miss the most important point that our potential clients are interested in - how to develop an online patient portal. So, let's get started!

  1. Analyze your target audience
    First, before developing any software application, you need to analyze your target audience. You must ensure that your custom software has all the features and functionality that delivers patients of all ages and social backgrounds the best user experience.
  2. Choose the right technology
    The next step is selecting the right technology that can make your software more perfect and efficient. For example, you can use artificial intelligence and machine learning technologies to make patient portals more efficient. In addition, you can use voice assistants to make them useful for people with disabilities.
  3. Pay attention to regulatory compliance
    Compliance is the most important thing you must consider when developing software. And when it comes to digital healthcare solutions, automatically becomes a top priority. Therefore, comply with all state laws and regulations and HIPAA requirements to make your software application popular in the global market.
  4. Hire a dedicated development team
    You have two options: either build your in-house development team, which can be expensive to develop a single project, or hire developers from an experienced software development company.
    Both options have advantages, but an experienced web portal development company will be able to solve all the development challenges that may arise quickly. In addition, the company's professional software engineers can provide you with creative ideas to help you outgrow your competitor and succeed in your healthcare organization.
    Furthermore, the cost of developing a customized solution may be less than the direct and indirect costs of purchasing a ready-made solution, including installation, licensing, maintenance, and transaction fees.
  5. Test and deploy
    After developing the patient portal software, the final step is to test the product on entry and exit. You must ensure that every feature and function is built to your client's expectations and works efficiently. You can rely on your development partner, as they can reduce bugs and test your product efficiently with automated tools and systems.
Why Relevant?

At Relevant, we understand the requirements of healthcare software development. We have big picture thinking required to produce quality and user-friendly software. If your practice needs a modern patient portal service to keep you competitive, Relevant has a provable experience of helping you get there.


Do you know that we helped 200+ companies build web/mobile apps and scale dev teams?

Let's talk about your engineering needs.

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