Robotic Process Automation (RPA) Services

As an RPA services provider, Relevant uses machine learning tools, programming languages like Java, Python, C, C++; platforms like .NET; web servers like Apache; database tools like SQL; and ready-made or ready-to-configure software like UiPath, Automation Anywhere, Blue Prism, etc. The final choice of the tech stack always depends on the desired outcomes.

To track the progress and assess the magnitude of automation impact, we analyze the system pre- and post-deployment. In addition, we create metrics for you to assess how automated processes influence the performance of non-automated ones and see the feasibility of their automation in the future.

Without a thorough planning and evaluation process, the development and implementation of RPA practices may face various challenges. For example, the automation of inefficient processes will only multiply inefficiency. And the failure to optimize processes before automation will increase operational havoc. Plus, not every RPA solution is easily scalable.

The RPA systems and bots help the company’s employees deal with routine tasks or do them without any supervision. The long-term outcome for the business is maximizing efficiency without increasing human resource capacity. In addition, it allows to prepare the system for the automation at scale, simplifies the workflows, and eliminates operational errors.

There’s hardly a business that won’t benefit from automating the tasks and freeing the engineers, employees, or clients from routine manual work. We work with any business that starts or continues the automation path in any industry. However, the owners of ITSM, communication, fintech, and data management businesses are the main target audience of robotic process automation service providers.

The business owner who ordered the RPA project from us will have the full exclusive rights and own the code authority of the platform, services, and solutions we develop for the project. We waive our rights and we’ll state it in the service agreement.

xData safety is our priority regarding every service we provide. That’s why to protect your data, we sign an NDA where we state in detail what practices we’ll use to secure your data from unauthorized use and ensure the trade secret policy. In addition, we’ll choose the tools to protect your project’s data from cyberattacks.

If you need any RPA-related service, our engineers are ready to help. Contact us, describe the nature of your project, and sign the contract with NDA for our team to start with discovery and other stages.

After we’ve completed our contractual obligations regarding your projects, you can order the maintenance and post-launch services. We’ll discuss the scope of work, schedule, tools, and techniques that will be the best fit for your operations, considering all potential integrations and scaling.

We start our projects with signing NDA agreements, identifying the scope of work, and creating the project plan. After collecting the necessary information from our clients and having the paperwork ready, we're ready to start with development.

We’re a full-cycle, end-to-end development company, and we have engineers with skills in various programming fields, be that scripting, automation, or machine learning. With us you don’t have to outsource any part of your project to another tech vendor as we can cover your needs and ensure a smooth and agile development process.

For you to know about every project’s milestone completion, we use Jira, a management platform. There, you can track the progress of each stage, track or add the developers’ tasks, monitor spending, and talk to any team member regarding their tasks. Or you can always contact your PM and you’ll have all the reports and updates you might want to know.

Some of our RPA specialists work remotely, others do visit the land-based offices in Poland and Ukraine. Despite having two physical locations, we hire our engineers globally as it helps us to deliver the products tailored to the needs of various markets. So far, we’ve completed over 200 projects successfully and have an international crew of 150+ employees.