Modernizing a social care platform to enable international expansion
Municipal reach across scandinavia
100+Digitized social & care activities
700+Reduced caregiver fatigue
20–40%THE CHALLENGE
How to scale a social care ecosystem while supporting rapid growth and market expansion?
VilMer was launched to connect seniors, caregivers, volunteers, and families through a digital platform for social care. As it expanded across Norway and into Sweden and Denmark, the platform grew from a niche product into a multi-service ecosystem.
That growth brought significant technical strain. Legacy code and fragmented integrations limited performance, slowed development, and made partnerships, like MinMemoria and Televindu, difficult to support. The system struggled to scale, and operational friction disrupted engagement across user groups.
To deliver its “Activity as a Service” model and support expansion into 100+ municipalities, VilMer needed a complete rebuild — a unified, scalable platform that could support advanced features and long-term growth. Recognizing the scale of the challenge, VilMer engaged Relevant Software as a long-term technology partner to lead the transformation.
Vegar Samestad HansenCPTO at VilmerVilMer has undergone several major pivots – transitioning from a single niche product to managing multiple digital offerings and ultimately consolidating into one core product: the Activity Plan and the “Activity as a Service” concept. Throughout these changes, Relevant has been a credible partner, demonstrating remarkable flexibility and adaptability, which has been invaluable to our progress.
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Book a free consultationTHE SOLUTION
A unified, scalable platform for activity planning, volunteer engagement, and cross-border social care delivery
Activity calendar
The Activity Calendar consolidates all scheduled events across VilMer’s services into a single view. It maps activities to specific care units, such as nursing homes, and scales to display programs at the municipal or national level.
Role-based access control
Role-based access control defines permissions across user types, ensuring secure, structured operations for administrators, care staff, and volunteers.
Digital content submission
The content submission module allows approved contributors, such as individuals or businesses, to upload media such as photos and videos. These assets enhance the daily experience while respecting the platform’s governance principles.
Customizable activity templates
Activity templates offer structured formats for common events, which staff and volunteers adapt to resident preferences, supporting consistency without sacrificing personalization.
Volunteer registration and matching
The volunteer module manages onboarding, profile creation, and intelligent activity matching based on skills, availability, and location. This helps optimize volunteer engagement across different regions.
Family engagement hub
Families access resident profiles, share greetings, upload media, and maintain consistent communication, strengthening personal connections and enhancing each resident’s activity plan.
THE RESULT
Modern, scalable architecture
We replaced the legacy codebase with a modular, future-proof architecture that supports rapid growth, seamless integrations, and high system resilience.
Community engagement surged by 40%
A more stable, responsive platform led to a 40% rise in participation from volunteers and families, reinforcing VilMer’s role in social care delivery across communities.
18 million NOK raised for growth
The upgraded architecture supported the launch of VilMer’s “Activity as a Service” model and enabled expansion into Nordic and global markets.
THE CLIENT’S REQUEST
- Unify fragmented services into a cohesive digital platform
- Enhance scalability and future-proof architecture
- Improve community engagement through better UX
- Integrate key services like MinMemoria, Triggo, and Televindu
- Enable activity planning, volunteer matching, and family communication
WHAT WE DID
✓ Rebuilt the core platform architecture from scratch
✓ Integrated multiple third-party tools into a single interface
✓ Designed mobile-first interfaces using React Native, Flutter, and Vue
✓ Developed a powerful admin and volunteer management system
✓ Enabled real-time data sync and role-based platform access
Vegar Samestad Hansen CTO at VilmerRelevant Software has contributed significantly to our innovation journey, delivering essential technical solutions.
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