Developing custom software for payroll and accounting services

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Location: UK
Industry: Financial services
https://swiftonboard.com/

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Developing custom software for payroll and accounting services

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Client & product

Swift Onboard Ltd. is the company behind an innovative onboarding and payroll registration app. They operate in the global financial management market and provide fully compliant and effective payroll services. With Swift Onboard, you can onboard a contractor, from agency referral to payroll registration, in under 10 minutes. The company aims to make all payroll and accounting much easier and safer in clients' and contractors' daily business lives.

Challenges

As part of this project, a new payroll system was requested to replace an existing third-party solution that was unsuitable for this purpose and did not contribute to further business development.

Following a feasibility study, we identified that a custom build was the only way to help Swift Onboard meet their ambitions for growth and provide the flexibility needed to remain competitive and compliant. A new bespoke software solution must provide contractors with all the information required for payroll services. It must be secure, following the best encryption and data protection practices, and accessible from the web for both staff and customers.

Job done

The project involved 2 full stack developers, a designer, a QA specialist, a PM, a Business Analyst, and a DevOps expert who created and designed the product from scratch. We started with an MVP that met and exceeded client expectations within the expected timeframe and budget. After receiving feedback, we continued to develop a custom solution allowing users to manage registrations, submit registration forms, upload and sign documents, and track their progress.

Implemented features

Case_Study Swift Onboard Optimum Pay Group-1

User Management

Features such as Add/Edit User, Deactivate/Activate User, Change Permissions, and more help contractors add users and manage system access.

Case_Study Swift Onboard Optimum Pay Group-2

Staff Dashboard

Staff can view details related to their time spent in stage, last time update, and filter by type, status, and all registrations from a single dashboard.

Registration Process

Registration Search, Multiple Registrations, Contract Signing, Contractor Complete Registration Forms, and other implemented features make the registration process simple and trouble-free.

Case_Study Swift Onboard Optimum Pay Group-3

Reports

Users can receive timely reports of new registrations, payments received, completed registrations, and pending actions. They can sort them by name, email, phone, time on stage, last update, status, and type.

Outcomes

We developed new bespoke software for payroll registrations that allow clients to provide the required information and track the progress of the application processing. This significantly reduces admin time and enables onboarding in under 10 minutes.

The solution developed by Relevant from scratch lays the groundwork for the continuous growth of the Swift Onboard product. The customer is delighted with the project's current progress and continues to work with the Relevant team on new application functionality.

Client's feedback

Kimberley Joanne Pyatt

Head of Projects at Swift

“We turned to Relevant in a critical situation - our current platform totally broke, so we wanted to speed up the project delivery. We needed the design, so development starts with wireframes. As a result, we had a prototype very soon and could use it and accomplish User Acceptance testing while the final design finished.

Relevant Software’s team defined and considered all potential pitfalls and risks and introduced security, encryption methods, and data protection. There was no bureaucracy; if an urgent task arrived, the priorities changed immediately, so we did not have any blockers. We worked as one team toward a common goal promptly and as transparently as possible.”