Kaizo develops a cloud-based SaaS platform that boosts the performance of support teams. Their approach is focused on gamification and automation of processes using artificial intelligence (AI). Kaizo products are integrated with Zendesk and are available in the Zendesk Store.
Dojo Classic is a management platform for support teams that allows companies to coach agents in real time, monitor and improve their performance, and automate reports. An upgraded solution — Dojo Master — adds gamification features to boost motivation, set targets, and train skills.