conversational ai chatbot development services

AI chatbot development services

Most customer interactions can be automated with AI chatbots. At Relevant Software, we develop scalable, high-performance chatbot solutions that streamline operations, reduce support costs, and improve satisfaction. Our custom AI chatbot development services cover web, mobile, and voice platforms, designed to fit your workflows, integrate with your systems, and grow with your business.

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AI chatbot development services we provide:

Custom AI chatbot development

Launch a chatbot built for your business, not someone else’s template. Our experienced team creates custom AI chatbot solutions using GPT models and domain-specific logic. Each system understands real user input, follows custom flows, and integrates into your tools. These bots support customer service, internal ops, and sales, automating real-time responses while maintaining accuracy and context.

Chatbot consulting and strategy building

Start with a unique strategy that fits your structure and goals. Within chatbot consulting services, we assess your workflows, platforms, and communication challenges to define a clear chatbot implementation plan. From tool selection to data readiness and risk mapping, each strategy is designed to support long-term value, scalability, and measurable improvement across support, operations, or product teams.

Conversational UI/UX design

Shape every reply into a helpful experience. Designers from our expert chatbot development company craft conversation flows that follow natural logic, guide users to outcomes, and reflect your brand tone. We test interaction paths, clarify wording, and design for both clarity and operational efficiency. Each chatbot interface delivers a seamless, intuitive experience across mobile, web, and embedded environments.

Multilingual chatbot development

Deliver clear, consistent support in every language you need. Our engineers build multilingual AI chatbots with localized flows, intent recognition, and tone control across regions. Each system supports seamless language switching and accurate responses. This allows global teams to maintain service quality while scaling across new markets without added human resource costs.

Voice-enabled chatbot development

Add a voice interface that understands real-world input and responds naturally. Our company develops voice-enabled chatbots for apps, smart devices, and support channels. These systems handle commands, complete tasks, and deliver answers through speech. The result is faster access, hands-free interaction, and a more accessible user experience across mobile and voice-driven environments.

Chatbot integration with business systems

Connect your chatbot directly to the tools you already use. We handle secure integration with CRM (Customer Relationship Management), ERP (Enterprise Resource Planning) platforms, ticketing systems, and internal platforms. Each chatbot retrieves real-time data, updates records, and automates common tasks. This deep connection improves service quality, ensures relevance, and turns the chatbot into a trusted operational asset.

Generative AI-powered chatbots

Turn GPT into a real asset for your business. Our company builds generative AI chatbots that respond with context, accuracy, and natural tone. These systems use proprietary data and modern language models to deliver helpful, unscripted replies. Each chatbot adapts to your workflow and improves the user experience across support, commerce, or internal operations.

Retrieval-augmented generation (RAG) chatbots

Give users grounded answers backed by your company’s real knowledge. We build RAG-based chatbots that combine large language models with verified content from private databases and internal documents. This hybrid approach ensures every response aligns with live business logic. Ideal for regulated industries and complex domains, these bots offer clarity, transparency, and traceability.

Agentic chatbots development

Automate decisions, not just replies. Our engineers develop agentic chatbots that follow instructions, manage logic chains, and trigger actions across systems. Each one can perform tasks independently, from creating records to retrieving data, based on user input and business rules. These chatbot development solutions handle internal requests, reduce manual steps, and extend automation beyond simple Q&A.

Chatbot analytics and continuous optimization

Track, improve, and scale with precision. Every chatbot we deliver includes analytics for monitoring usage, drop-offs, and intent accuracy. Our team reviews performance, applies targeted adjustments, and supports continuous improvements over time. With clear visibility into real behavior, your teams can refine conversation flow and keep the system aligned with business needs.

Chatbot migration and modernization

Replace outdated systems with modern AI chatbot development services. We migrate legacy bots to new platforms, restructure flows, and connect GPT-based models to your current tools. The result is better speed, smarter replies, and full compatibility with today’s support, sales, or internal platforms without losing critical data or user experience.

Embedded chatbots for web and mobile apps

Add intelligent support where users need it most. Our company embeds AI chatbots directly into your apps and platforms, delivering answers, guidance, or actions without leaving the interface. These systems match your brand, follow your workflows, and respond with context. The result is faster service, stronger customer engagement, and fewer interruptions to the user journey.

Benefits of custom AI chatbot development with Relevant Software
  • • Full control over data and deployment
  • • Integration with private and proprietary data dources
  • • Support for custom internal tools and workflows
  • • Tailored conversations aligned with business goals
  • • Enhanced user engagement and personalization
  • • Scalable to handle growing demand
  • • Multilingual and omnichannel support
  • • Automation of repetitive tasks
Node.js
Node.js
React.js and React Native
React.js and React Native
Angular
Angular
Vue.js
Vue.js
TypeScript
TypeScript
JavaScript
JavaScript
PHP
PHP
Python
Python
Java
Java
Flutter
Flutter
Kotlin
Kotlin
Swift
Swift
.NET
.NET
Objective-C
Objective-C
AWS
AWS
Google Cloud
Google Cloud
AWS
AWS
Google Cloud
Google Cloud
Microsoft Azure
Microsoft Azure
IBM cloud
IBM cloud
Heroku
Heroku
Kubernetes
Kubernetes
Docker
Docker

Why cooperate with our AI chatbot development company

01

Comprehensive in-house AI services

Our chatbot platforms are designed, built, and deployed entirely in-house. Every phase stays within one team, from architecture to production. This approach allows faster decisions, stronger control, and better alignment with the business's unique needs. You work with one team that takes full responsibility for AI chatbot development services from start to finish.

02

Broad technological expertise

Our AI chatbot development services combine NLP, machine learning, and generative AI with secure APIs, vector databases, and real-time logic. We support deployments on AWS, Azure, or Google Cloud and tailor integrations to meet enterprise needs across fintech, healthcare, eCommerce, and other regulated or data-intensive sectors.

03

Top-tier tech talents

Our engineers, solution architects, and AI specialists rank among the top 1% in the industry. They bring a rare combination of technical depth and practical focus, writing clean code, resolving complex challenges, and delivering systems that remain stable, secure, and scalable long after deployment.

04

Award-winning partnerships

With 98% client retention, over 200 organizations rely on our software development services to automate workflows, enhance customer engagement, and improve access to business data. From scaling startups to global enterprises, our enterprise chatbot solutions continue to deliver measurable impact and long-term value.

05

On-time, on-budget delivery

We manage cross-platform chatbot development through clear, structured steps. Each phase follows Agile principles with strong oversight. This keeps work on schedule and within scope. You always know what’s next, what’s done, and what the chatbot will deliver without hidden costs or last-minute shifts in software development.

06

Stable teams for long-term success

We assign stable, high-retention teams to every chatbot project. Most engineers stay involved across the full lifecycle. That 80% employee retention means your team keeps key knowledge, avoids disruption, and continues improving the chatbot long after launch. We build for the long term, not for handoffs or short-term fixes.

Let's build something exceptional together. Your journey starts with just one click!

Petro Diakiv

Petro Diakiv

Business Development Manager

Vadim Struk

Vadim Struk

Head of Business Analysis

What to Expect Next?

  1. Our BizDev managers will reach out within 24 hours to dive deeper into your requirements and discuss your project idea.
  2. If needed, we'll sign an NDA to ensure your project details are fully protected.
  3. Our skilled software development experts will provide tailored advice and suggest the best development path.

Success cases

AstraZeneca
AI-powered CRM & analytics platform for AstraZeneca - global pharmaceutical manufacturer
AI
Cambridge, UK
View case
FirstHomeCoach
Developing a SaaS platform that assists UK homebuyers
Fintech
UK
View case
Superface.ai
Conducting the discovery phase for Superface.ai
AI
Czech Republic
View case

Engagement models

Decide which model best suits your project

FAQ

What business problems can an AI chatbot integration solve?

AI chatbot solutions reduce operational costs, streamline operations, and lift customer satisfaction. Artificial intelligence and machine learning help handle customer inquiries, order tracking, and inventory management with instant responses. Human agents focus on complex cases while the chatbot improves customer interactions and delivers quick access to relevant data.

Can your AI chatbots be customized for our specific use case?

Yes. AI-enabled chatbots reflect specific needs, target audience, and user preferences. Our AI chatbot developers provide custom chatbot development that fits your workflows. Every custom chatbot solution aligns with your data model, compliance rules, and goals for user interaction and customer experiences.

How do you ensure the chatbot matches our brand tone and voice?

Advanced natural language processing and natural language understanding shape replies that follow brand rules and best practices. Sentiment analysis helps the chatbot select responses in human language that match customer expectations. Style guides and review cycles keep tone, vocabulary, and conversation flow consistent.

Can your chatbots integrate with our existing tools or platforms?

Yes. Chatbot integration services connect to CRMs, ERPs, knowledge bases, and chatbot software. Integrations cover social media platforms and voice assistants (like Google Assistant). The chatbot can pass data for order tracking, inventory management, and data analysis while your systems maintain control over data management.

How secure is the data handled by your AI chatbots?

We apply industry-standard security practices at every stage of conversational AI development. This includes authentication, encryption, and strict role-based access control. Robust data management policies protect sensitive information both in transit and at rest. Your deployment environment supports audit trails and policy enforcement, while regular assessments ensure chatbot performance remains aligned with compliance standards and evolving internal protocols.

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