Relevant
  • GDPR Compliant
  • HIPAA Compliant
  • ISO 27001
Background ImageDynamiq

AI strategy for a generative AI platform

Models fine-tuned

Llama 3 & Mistral

Proprietary data integrated

12M+ user interactions

Engagement impact

+35% retention
Client
Dynamiq
Headquarters
San Francisco, USA
Founded
2024
Company size
11-50 employees
Industry
AI

THE CHALLENGE

How can a leading generative AI platform use custom models to beat off-the-shelf on accuracy, scale, and security?

  • llama-2
  • mistral

Dynamiq, a European generative AI platform, scaled rapidly as users demanded sharper personalization and higher performance. Competitors shipped generic models, but those models missed context and failed to meet the accuracy and relevance Dynamiq required.

To maintain their competitive edge, Dynamiq needed a strategy that protected both revenue and agility. This required building fine-tuned models on proprietary data (such as Llama 3 and Mistral), integrating them smoothly into the main product, ensuring reliable scalability with clear SLAs, and upholding strict GDPR and partner data compliance.

Relevant Software designed and executed that strategy. We conducted focused discovery and data audits, defined the model roadmap, and built a secure cloud infrastructure with strong privacy safeguards. Success was measured against key business KPIs like retention, ARPU, and support ticket volume. The outcome improved personalization, ensured ongoing regulatory compliance, and enabled seamless scaling without service interruptions.

Their commitment to transparency and client involvement ensured that we were always on the same page.

Vitalii DukFounder & CEO, Dynamiq

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THE SOLUTION

A generative AI strategy built around the client’s proprietary data and designed to fit seamlessly into their platform

Custom-generative-AI-model-fine-tuning

Custom generative AI model fine-tuning

We fine-tuned advanced models such as Llama 3 and Mistral using the client’s own data. This made the models highly accurate and personalized, while continuous learning improved their performance over time.

Data-integration-and-AI-training

Data integration and AI training

Our engineers developed automated pipelines that collect, clean, and structure millions of records daily. This ensured models were trained on high-quality, relevant data, reinforcing the client’s data-driven advantage.

Seamless-platform-integration

Seamless platform integration

We integrated the AI models seamlessly into the client’s existing platform without disruption. Secure APIs made deployment and scaling easy while maintaining stable operations.

Scalable-and-adaptable-AI-architecture

Scalable and adaptable AI architecture

The system was designed to grow with user demand and to easily adopt new AI technologies in the future. This keeps the platform flexible and cost-efficient.

Operational-efficiency-improvements

Operational efficiency improvements

We automated data retrieval and content generation. As a result, teams spent less time on manual work and delivered insights faster, boosting overall productivity.

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THE RESULT

60% boost in personalization accuracy

60% boost in personalization accuracyA/B testing showed that fine-tuned Llama 3 and Mistral models improved recommendation accuracy by 60%, increasing the relevance of content and user satisfaction.

3× growth in active user engagement

Six months after launch, the number of daily active users interacting with AI-powered features tripled, driven by faster response times and enhanced output quality.

25% savings in infrastructure costs

Migrating model training and inference to a scalable AWS cloud cut operating costs by 25% while keeping performance strong as the system grew.

THE CLIENT’S REQUEST

  • Build custom generative AI models
  • Ensure continuous learning and scalability
  • Integrate seamlessly into the existing platform
  • Protect data and ensure compliance
  • Deliver measurable business value

WHAT WE DID

✓ Fine-tuned Llama 3 and Mistral on proprietary datasets for superior accuracy and personalization

✓Delivered training pipelines, scalable cloud deployment, and a continuous improvement framework

✓Built APIs for smooth deployment and compatibility with the current infrastructure

✓Applied encryption, audit logs, and secure storage to meet regulatory standards

✓Boosted engagement, streamlined operations, and reinforced Dynamiq’s competitive advantage

“Partnering with Relevant Software has been a game-changer for us. The team’s strategic insight, technical prowess, and support have been instrumental in the success of our initiatives.”

Vitalii DukFounder & CEO, Dynamiq

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